Prologue

Sep 18, 2026

1. Introduction and Scope

PROLOGUE CONSULTANTS and Associates (“we,” “us,” or “the Company”) is committed to protecting the personal information of visitors and users of its website [www.prologuesonsultants.ca]. This Privacy Policy explains what personal information we collect, why we collect it, how we use, protect, and retain it, as well as the rights you have regarding it.

This policy is drafted in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA), the Canadian federal law that governs the collection, use, and disclosure of personal information in the course of commercial activities.

By using this site, you agree to the practices described below. If you do not agree with these practices, we ask that you stop using the site or contact us with any questions (see Section 13).

2. Personal Information We Collect

Information Provided Voluntarily: Name, email, phone number, address, message content — collected through contact forms, submissions and newsletters.
Browsing information: IP address, browser and device type, pages visited, visit duration, referring site — collected through cookies and similar technologies (see section 5).

We do not collect sensitive personal information (health, ethnic origin, political opinions, etc.) through the website, unless you choose to voluntarily provide it to us via a form.

3. Purposes of Collection and Use

We use the personal information collected to:

respond to your requests and communicate with you;
provide, personalize, and improve our products or services;
process orders or applications received through the website;
send you marketing communications, only with your consent, and allow you to unsubscribe at any time;
ensure the security of the website and prevent fraud;
generate usage statistics for analysis and continuous improvement;
comply with our legal and regulatory obligations.

We collect only the information necessary for these purposes and do not use it for any other purposes without obtaining your additional consent, unless required or authorized by law.

4. Consent

We obtain your consent before collecting, using, or disclosing your personal information, except in cases provided for or authorized by law.

Express consent a positive action, e.g., an unchecked checkbox) is required for sensitive information and for any use for marketing purposes or for non-essential cookies.
Implied consent may apply to non-sensitive information when the purpose is obvious at the time of collection (e.g., responding to a contact form that you submit yourself).
You may withdraw your consent at any time, subject to legal or contractual restrictions, by contacting us (Section 13) or, for cookies, via the “Manage My Cookie Preferences” link at the bottom of the website. Withdrawing consent may limit certain website features.

5. Cookies and Tracking Technologies

A cookie is a small file stored on your device that allows the website to recognize your browser and remember certain information.

Essential: site functionality, shopping cart, security — consent not required, always active.
Analytics: Google Analytics, traffic statistics — consent required.
Functional: language preferences, personalization — consent required.
Marketing/advertising: Meta Pixel, social networks, retargeting — consent required.

6. Disclosure and Sharing of Information

We never sell your personal information. We may disclose it:

to service providers acting on our behalf (website hosting, newsletters, analytics tools, payment processing), who are contractually bound by confidentiality obligations and may use the information only for the agreed-upon purposes;
if required by law (e.g., a court order) or to protect our rights, our security, or the security of others;
as part of a business transaction (e.g., sale or merger of the company), with the protections required by law.

7. Retention of Information

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, or to comply with our legal, accounting, or tax obligations.

Once this period has elapsed, the information is securely destroyed or anonymized.

8. Security Measures

We implement physical, organizational, and technological security measures appropriate to the sensitivity of the information, including:

encryption of transmissions (SSL/TLS) on the website;
restricted access to information, limited to staff who need it;
staff training on the protection of personal information;
regular review of our security practices.

In the event of a privacy incident posing a real risk of serious harm, we will notify the affected individuals and the Office of the Privacy Commissioner of Canada, in accordance with PIPEDA (and the Commission d’accès à l’information du Québec, if Bill 25 applies—see Section 13).

9. Your Rights

Subject to certain exceptions provided for by law, you have the right to:

access the personal information we hold about you;
have any inaccurate, incomplete, or outdated information corrected;
withdraw your consent to the collection, use, or disclosure of your information (Section 4);
file a complaint if you believe your rights have not been respected (Section 10).

To exercise any of these rights, submit a written request to the contact person identified in the following section. We may need to verify your identity before acting on the request, and we will respond within a reasonable time (usually 30 days).

10. Privacy Officer

PIPEDA requires that every organization designate a person responsible for ensuring compliance with this policy.

Name: Chantal Boutin
Title: Privacy Officer, President and CEO
Email: [email protected]
Mailing address: 185 Rideau Street, Ottawa ON K1N 5X8

11. Complaints

If you believe that your personal information has not been handled in accordance with this policy, you may:

first contact our Privacy Officer (Section 10), who will review your complaint;
if you are not satisfied with our response, file a complaint with the Office of the Privacy Commissioner of Canada (priv.gc.ca) [and, if Act 25 applies, with the Commission d’accès à l’information du Québec — cai.gouv.qc.ca].

12. Changes to the Policy

We may amend this policy at any time, including to reflect changes in legislation or in our practices. The date of the last update appears above. In the event of a significant change, we will notify users via a prominent notice on the website.

13. Contact Us

PROLOGUE CONSULTANTS et associés, 185 Rideau Street, Ottawa ON K1N 5X8
Email: [email protected] — Phone: 1-613-806-3228